Last updated: 07.05.2026

Oxbow respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us through our contact form.

1. Information We Collect

We may collect the following information when you use our website:

• Contact form information: such as your name, email address, phone number, company name, and any message you submit.
• Website usage information: such as pages visited, device type, browser type, approximate location, referral source, and interactions with the website.
• Technical information: such as IP address, server logs, and security-related information collected by our website hosting provider.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries submitted through our contact form.
• Communicate with you about services you have requested or expressed interest in.
• Understand how visitors use our website and improve the website experience.
• Maintain website security, prevent abuse, and troubleshoot technical issues.
• Comply with legal or regulatory obligations where required.

3. Contact Form Submissions

When you submit our contact form, the information you provide is sent to us so we can respond to your inquiry. Please do not submit sensitive personal information through the contact form unless it is necessary for your request.

4. Analytics

We use Google Analytics 4 to help us understand how visitors use our website. Google Analytics may collect information such as pages visited, device and browser details, approximate geographic location, and interactions with the website.

This information is used in aggregate to analyze website performance and improve our content and services. We do not use Google Analytics for advertising, remarketing, or personalized ad targeting.

You can learn more about how Google uses information from sites and apps that use its services by visiting Google’s privacy and terms resources.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for the website to function, support security, and help us understand website usage through Google Analytics. You can adjust your browser settings to block or delete cookies, although some website features may not work as intended.

6. Website Hosting

Our website is built with WordPress and hosted by GreenGeeks. Our hosting provider may process technical information such as IP addresses, server logs, and security-related data as needed to operate, secure, and maintain the website.

7. When We Share Information

We do not sell personal information. We may share limited information with service providers who help us operate the website and respond to inquiries, including:

• Website hosting and infrastructure providers.
• Website platform, plugin, and maintenance providers.
• Analytics providers, such as Google Analytics.
• Email or communication tools used to respond to inquiries.

We may also disclose information if required by law or if necessary to protect our rights, security, or legal interests.

8. Storage and International Processing

Some service providers we use may store or process information outside of Canada, including in the United States or other jurisdictions. When information is processed outside Canada, it may be subject to the laws of that jurisdiction.

9. Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions may be retained for business communication, recordkeeping, and follow-up purposes.

10. Security

We use reasonable safeguards to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration. However, no website, email system, or internet transmission is completely secure.

11. Your Rights and Choices

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and business recordkeeping requirements.

You may also choose not to provide personal information through the contact form, though this may limit our ability to respond to your inquiry.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Oxbow Adapt
Email: info@oxbowadapt.com